Cebu Pacific’s cargo unit re-signs deal for SmartKargo cloud solution

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Sep 17, 2019: Cebu Pacific Air Cargo (CEB Cargo) has renewed its contract with software company QuantumID Technologies, for the advanced SmartKargo operating system.

The Philippine carrier has utilised the innovative Software as a Service (SaaS) solution to empower customers with real-time shipment information and advanced tools such as mobile apps that streamline customer experience via kiosks at the warehouse.

Based on the renewed partnership, the airline’s cargo business will continue to be powered by the cloud-based real-time management. Cebu Pacific was the first Asian carrier to adopt the SmartKargo Cloud platform in 2013.

The mobile app has also allowed CEB Cargo to enable its clients to manage their shipments end-to-end, from booking to destination. In addition, SmartKargo has helped CEB manage and integrate new dedicated cargo capacity into its fleet.

Cebu Pacific makes foray into cargo business

The platform has allowed CEB Cargo to provide paperless Airway Bills (e-AWBs), and ease of booking for CEB Cargo agents and customers by allowing single-screen data entries.

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In addition, the solution provides simplified pricing and rate-making capabilities; real-time capacity management; user-configurable business Intelligence and reporting; and integrated Cargo Revenue accounting.

The platform supports streamlined participation with partners doing e-commerce—facilitating B2B or B2C door-to-door operations via mobile applications as well as third party integration.

"The SmartKargo Cloud solution has equipped CEB Cargo with the advanced digital tools to run our business," said Alex Reyes, vice president for Commercial, Cebu Pacific.

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