Bombardier announces GMR Aero Technic as first authorized service facility
FEB 11, 2015: Bombardier Commercial Aircraft announced that it has further strengthened its global presence by appointing GMR Aero Technic Limited (“GMR Aero Technic”) of Hyderabad, India as an Authorized Service Facility (ASF) for its Q400 turboprop.
Under the ASF agreement, which takes effect immediately, GMR Aero Technic will offer Bombardier customers the full range of line and heavy maintenance services from its facilities located at the Rajiv Gandhi International Airport, Hyderabad, India. The 27,300 square-metre (294,000 square-foot) state-of-the-art Maintenance, Repair and Overhaul (MRO) facility is certified by the European Aviation Safety Agency (EASA) for line maintenance, and by both EASA and the Directorate General of Civil Aviation (DGCA, India) for heavy maintenance.
“We’re very pleased to welcome GMR Aero Technic onboard as one of our trusted Authorized Service Facilities - the first in India to provide local Q400 aircraft operators, as well as those in the surrounding regions with maintenance expertise and first-class customer service close to their bases of operations,” said Todd Young, Vice President, Customer Services, Bombardier Commercial Aircraft. “GMR Aero Technic has a great reputation and is well positioned to meet the needs of our customers. I am very confident about the level of service our newly minted ASF will provide.”
“Over the last four years, we have been assisting our airline customers with exceptional customer care and expertise, providing them with aircraft maintenance needs and solutions in a timely, cost-effective manner,” said Uday Naidu, Chief Executive Officer, GMR Aero Technics Limited. “We are excited to be working side-by-side with Bombardier to extend our services to its Q400 aircraft customers in the region.”