Boeing to partner with All Nippon Airways for 787 customer support

AUG 10, 2015: Boeing and All Nippon Airways (ANA) announced that they will partner to provide Boeing 787 GoldCare customers with an airline’s perspective on the entry into service process.

“ANA is honored to partner with Boeing on this program and excited to support them with our proficient knowledge and expertise,” said Tatsuhiko Mitsukura, executive vice president, Engineering & Maintenance Center, ANA.

This first of its kind relationship combines Boeing’s deep airplane knowledge and extensive fleet data with ANA’s maintenance and operational experience to assist GoldCare customers who are new 787 operators with maintenance control and line maintenance oversight during entry into service.

ANA, the 787 launch customer and largest fleet operator (with 40 787s in service and 43 on order), has accumulated more flight cycles and hours than any other 787 operator.

“Boeing values ANA’s accumulated experience and expertise with 787 operations and maintenance — they are a leading operator of the world’s most technologically advanced airplane,” said Stan Deal, senior vice president, Commercial Aviation Services, Boeing Commercial Airplanes. “That expertise will complement Boeing’s OEM knowledge and portfolio of services, which is the broadest and deepest in the industry.”

GoldCare is a flexible set of fleet engineering and maintenance services tailored for airlines and managed by Boeing. GoldCare customers gain a high-value, low-risk and efficient fleet maintenance program that gives them an advantage in the marketplace.