American Airlines Cargo offers new resources for animal shippers

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American Airlines Cargo introduces American PetEmbark, to further enhance its pet program that now offers customers last-mile solutions, new tools and resources and will soon include a more seamless booking process – making pet travel on American easier than ever.

Part of the PetEmbark program includes a new video guide that offers step-by-step instructions for booking a pet on American, ranging in information from kennel guidelines to approved travel conditions to drop-off and pick-up timing. 

“With American PetEmbark, our customers have more access to tools and resources that make shipping their pet as seamless as possible,” said Vittal Shetty, Head of Cargo Strategy for American Airlines Cargo. “These enhancements not only make it easier for pet owners to do business with us but it helps to ensure a safe and stress-free journey from start to finish.”

The airline also recently announced a new partnership with My Pet Cab. Available for booking as of September 1, My Pet Cab offers pet owners a safe and seamless home delivery service for pets while working directly with American to coordinate and complete the final miles of each pet’s itinerary. 

American has more than 65 years of experience transporting animals and provides industry-leading policies and procedures to ensure all animals have the best experience possible. With American’s PetEmbark program, customers can feel confident their furry friends will be in the hands of a dedicated team of compassionate animal handlers.

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