American Airlines and My Pet Cab offer Front-Door Pet Delivery Service
American Airlines partners with animal transportation expert My Pet Cab and offer pet owners a safe and seamless home delivery service. Starting September 1, 2021, customers booking travel for their cat or dog through American can add a delivery ground transportation service to their reservation through an American Airlines Cargo dedicated pet booking agent.
When customers contact American to make a travel reservation for a pet, a booking agent can help them opt into the ground transportation service. Agents will provide an exact price quote for My Pet Cab’s services using the delivery address.
“Pet owners have depended on our animal transportation expertise for 65 years, and we’re excited to combine our experience with My Pet Cab to offer this first ever front-door delivery service to our customers,” said Roger Samways, Vice President, Commercial for American Airlines Cargo. “Not only will this new add-on service save our customers time, but it also gives their pets a safe and comfortable ride home on the final leg of their journey.”
“My Pet Cab is excited to join American Airlines in bringing this new service to the customers of the nation's largest airline,” said Brett Furlong, CEO of My Pet Cab. “At My Pet Cab, we have combined industry leaders in transportation and pet handling, and we have invested heavily in vehicles and infrastructures to make sure our customers’ pets are transported in the ways we would want our own pets transported.”
Known for their compassionate and individualized approach to animal transportation, My Pet Cab will work directly with American to coordinate and complete the final miles of each pet’s trip.