Air India Cargo inks contract with Unisys to implement next-gen cargo platform

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July 30, 2019: Air India, India’s flag carrier, has signed contract with Unisys for its Digistics integrated logistics software suite to create a connected and automated cargo ecosystem.

Air India has utilised Unisys technology for approximately 30 years, including the core Digistics cloud-based logistics management solution.

The implementation of this new logistics software will help the carrier to manage consistent and accurate data across the organisation, from booking to accounting, to help improve cash flow for the airline.

This will help to create greater transparency around shipment status for the airline's cargo clients.

Air India also provides ground handling services for many foreign airlines at Indian airports through its subsidiary. Air India's cargo operations cover a network of 82 domestic and 41 international destinations.

The next-generation cargo platform will feature three additional Digistics modules on a software-as-a-service basis to streamline freight management and improve operational efficiencies:

Digi-Accounting - an integrated cargo real-time revenue accounting and reconciliation solution designed specifically for an air cargo and ground handling operation that uses centralized data sets for a single and accurate view of operations and financial systems that in turn improves cash flow for the airlines;

Digi-Mobile - empowers cargo staff to be more productive using mobile devices to process shipments on the move at any location, such as an aircraft ramp, using digital signatures and bar code scanning via a smart phone so that Air India can process freight more quickly and securely. 

Digi-Analytics - an online, managed service that provides rich, multi-dimensional, insightful and interactive data visualizations to highlight cargo patterns such as tendered cargo compared to bookings, anomalies and behaviors.

In addition, Unisys will provide a postal mail and parcel shipment scanning and tracking solution to allow the airline and customers to have full visibility of shipment progress.

"Air India's cargo business is growing fast, so we needed an integrated solution with the speed and flexibility to grow with our business and provide our customers with faster deliveries and greater visibility into their shipments. Unisys is helping us implement a next-generation cargo platform that uses automated real-time data collection and processing to streamline processes. As it is integrated with our accounting system it will enable prompt and accurate invoicing for carriage of cargo for better credit control, less bad debts and ultimately more cash flow," said Nirbhik Narang, executive director - Cargo, Air India.

Unisys has more than 55 years of experience providing innovative IT solutions to the travel and transportation industry. Nine of the top 10 airlines depend on Unisys solutions.

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