Air France KLM Martinair Cargo adopts Accenture freight and logistics suite

March 13, 2018: As part of its digitization plan, Air France KLM Martinair Cargo recently implemented Accenture Freight and Logistics Software (AFLS) platform across its global cargo network.

The AFLS platform will help Air France KLM Martinair Cargo, the dedicated air cargo business of the Air France KLM Group, to drive customer excellence and quality in its quote-to-book process.

AFLS will integrate comprehensive commercial functions, including booking, offer, pricing, rating, capacity & revenue management, flight planning and airway bill control, across Air France and KLM.

AFLS’s unified digital platform will offer AFKLMP Cargo an end-to-end commercial focus on revenue management process and extend the value chain to the end customers.

With the legacy systems decommissioned and replaced by the AFLS integrated commercial suite, Air France KLM Martinair Cargo IT system capabilities are expected to enhance, and will enable price integrity and consistency for the its customers and partners.

The AFLS flight planning tool offers optimisation focused for the short-term capacity management window. The AWB Control tool will enable automatic and guided discrepancy resolution between the commercial order and the operational shipment, thereby preventing revenue leakage.

“We are excited to have the Accenture Freight and Logistics Software live, and in day-to-day use,” said Wijnand de Groot, vice president customer service, Air France KLM Martinair Cargo.

“With Accenture’s software, we will be able to leverage the strength of our network to offer better solutions to our customers. The solution has simplified and transformed our system landscape, bringing tangible benefits on our transformation journey. The software will enable us to improve customer service and sales by our local offices, and speed up our innovation and offer new digital solutions,” said Groot.

“The implementation of AFLS at Air France KLM Martinair Cargo is a key milestone in the carrier’s digital transformation journey,” said Ganesh Vaideeswaran, managing director, Accenture Freight and Logistics Software.

“The simplification, transformation and integration of core systems and processes should enable AFKLMP Cargo to improve profitability and further enhance customer service. We look forward to a long and enduring partnership with Air France-KLM-Martinair Cargo, and will continue to leverage our market-leading innovation architecture and capabilities to help them accelerate their digital transformation,” said Vaideeswaran.