Air Canada Cargo launches e-Booking

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AUG 13, 2015: Air Canada Cargo customers can now book shipments directly on aircanadacargo.com. Launched on the company’s updated website, e-booking provides a simple, intuitive interface with a user login allowing Air Canada Cargo account holders to book and manage shipments online, including those requiring specialized shipping solutions like AC Cool Chain, AC DGR and AC Live. Bookings can be made for flights within Air Canada’s global and interline networks. The system also returns an estimated quote for the cost of the shipment.

e-Booking also provides a unique interface for managing and tracking multiple shipments. From the dashboard, users can view the status of all their current shipments, fill out an e-AWB, add to the house air waybill, edit a shipment or print a document pouch.

With e-AWB capability in most of its network, Air Canada Cargo has been encouraging its customers to fully participate in e-AWB, resulting in steadily increasing penetration rates. With the arrival of e-booking, renewed emphasis will be placed on the benefits of e-AWB, and a specific campaign will be launched in the coming weeks.

“Our new e-booking system is unique in the industry,” explains vice president, Lise-Marie Turpin, “and a true game changer for us and our customers. Our goal is to present our customers with a choice of channels and methods for conducting business with us, enabling them to choose a method that suits their specific needs. By making this leading-edge solution for online bookings available, we’re providing the tools they need to take their business to the next level.”

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