Air Astana signs GSA contract with Flight Directors for the UK

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Aug 14, 2019: Air Astana has appointed London Gatwick-based Flight Directors as its new General Sales Agent for the UK and Ireland, effective immediately.

According to reports, the airline that offers daily flights to London Heathrow to Nur-Sultan, Kazakhstan’s capital, has also moved its UK sales and marketing team to a new dedicated office in Chertsey, Surrey, very close to the main hub airport.

Flight Directors is one of Europe’s leading specialists in passenger airline sales, marketing and distribution.

Multi-lingual customer service staff will offer a full service to the national carrier of Kazakhstan with dedicated telephone lines.

“We are delighted to be teaming with Flight Directors as our new GSA and also being able to offer an enhanced reservations call center offering daily coverage between 08:00hrs and 20:00hrs, except December 25,” said Simon Rickman, country manager UK and Ireland.

Flight Directors will complement existing online activities with a tailored web presence, highly optimised for the UK market.

Flight Directors’ managing director Paul Argyle said: “We are looking forward to working with the team to highlight Kazakhstan ticket sales and beyond to Asia, via Air Astana’s attractive holiday stop-over programme in Nur-Sultan (formerly Astana) and its second city Almaty,” said Paul Argyle.

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