Accenture Ports Center of Excellence launched to help terminal operators with process excellence and technology implementation

Hong Kong; Jan. 6, 2015 – Accenture has launched a Ports Center of Excellence in Hong Kong which is focused on providing terminal operators with process excellence and technology implementation for performance management, operations management and enterprise management.

Industry specialists at the Accenture Ports Center of Excellence are implementing Accenture Port Solutions (APS), a portfolio of industry-specific technology solutions combined with business consulting and outsourcing services, to help clients create the business analytics capability, operations flexibility and resilience required to cope with the short and volatile economic cycles in the ports industry.

“Our Ports Center of Excellence supports our clients who are operating in a highly dynamic economic environment which requires improved operational efficiency and the ability to collaborate with a range of organizations across the global supply chain to meet the changing needs of customers,” said Eric Schaeffer, global managing director of Accenture’s Automotive, Industrial Equipment, Infrastructure and Transportation practice.

The Accenture Ports Center of Excellence was at the heart of teamwork and collaboration with Modern Terminals Limited (MTL) in the design, implementation and ongoing support of a new terminal operating system on the Navis N4 terminal operating system (TOS) platform. This leading container terminal operator handles approximately 5.5 million TEUs (20-foot equivalent unit) annually. MTL’s legacy TOS had approached its system capacity limit. By moving to N4, MTL’s operation is running on a sustainable technology infrastructure adhering to international standards, supporting MTL’s long-term growth strategy.

“This was a large and complex implementation that required hard work and dedication of the joint Modern Terminals, Accenture and Navis teams,” said Anders Dommestrup, COO, MTL. “We look forward to continuing to work with Accenture as MTL continues enhancing productivity and efficiency to benefit our customers and the wider port community in Hong Kong.”

Ports clients are also able to benefit from help desk, application development, maintenance and support, as well as infrastructure services, including systems management, storage management, disaster recovery and managed hosting at the Accenture Ports Center of Excellence. Clients can also benefit from a range of training capabilities that span process, functional and technology expertise.

“Accenture’s Ports Center of Excellence offers scalability to customers by drawing on a dedicated and functionally-trained team based at Accenture’s Delivery Center in Guangzhou, China,” said Fox Chu, managing director of Accenture’s Ports practice. “As we serve our ports clients, we will also use the Accenture Ports Center of Excellence to develop a range of new assets.”