Page 15 - STAT June 2023 Latest Issue
P. 15
time-consuming processes. For example,
our enhanced system automates and
expedites the contract phase of a charter
booking, thanks to an integration with
PandaDoc, an electronic signature software
tool that populates a contract template with
data and client information extracted dur-
ing the booking process.”
Davis said, “We are currently investing in
digital tools that will optimise the internal
processes at NEO, which in turn will im-
For Magma Aviation, prove our various offerings namely charter,
Seamless real-time tracking of ship- sustainability is a top onboard courier, and airfreight solutions
ments, quotations, scheduling, payments, to our forwarder clients. The next phase
selection of carriers, costing, business priority and we will have will be a digital interface that enables our
intelligence, and contracts seem to be some forwarder clients to place requests online,
of the processes that have gone the digital an Environmental and should they prefer it.”
route in the air chartering business. Sustainability Specialist Many of these technological upgrades
Speaking about CharterSync’s fully have not only allowed air charter companies
integrated digital booking platform, Watson join our team in July this to provide faster and more tailored service to
said, “From June 2023 we are rolling out a their customers, but also to scale operations.
new end-to-end document management year to spearhead Asok Kumar, EVP, Global Air Freight of
system to complement our platform, which our sustainability DB Schenker told the publication, “We have
was re-scoped from the ground up in 2022. completely digitised our charter operations
We are focussing on how we can use new strategy. workflow, starting by combining the per-
technology to centralise all of the traditional sonal touch of our customer service with an
forms of communication in one place. This Conor Brannigan entirely digital quotation process. This goes
is where automation is replacing some Magma Aviation down to digital operational, contractual,
Int’l Air Cargo Charter Broker of the Year 2023
- The STAT Times International Award For Excellence In Air Cargo
