Google offers Last Mile Fleet Solution

Detailed delivery locations can help drivers drop packages off at the right place, every time.

Shipment tracking and up-to-date arrival times can allow consumers to be ready and available to receive packages
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Shipment tracking and up-to-date arrival times can allow consumers to be ready and available to receive packages

Google will now offer Last Mile Fleet Solution to help fleet operators optimise every stage of the last mile delivery journey: capturing valid addresses, planning delivery routes, efficiently navigating drivers, tracking shipment progress, and analysing fleet performance.

"Last Mile Fleet Solution provides reliable infrastructure that scales with you as your business grows–all with predictable pricing per delivery," says Shalin Mantri, Group Product Manager, Google Maps Platform. "It builds on one of our existing mobility solutions, On-demand Rides & Deliveries, which is used by leading ride-hailing and on-demand delivery operators around the world."

Delivery failures are frustrating for consumers and costly for fleet operators. "With Last Mile Fleet Solution, companies can improve their experiences with simplified address entry to help capture correct addresses. Shipment tracking and up-to-date arrival times allow consumers to be ready and available to receive their packages. And detailed delivery locations can help drivers drop packages off at the right place, every time."

Drivers are the heart of delivery operations, and their jobs are getting harder with increasing direct-to-consumer deliveries, writes Shalin. "Assisting them with the right tools has never been more important. Last Mile Fleet Solution helps drivers complete their tasks throughout the day with the information and guidance they need to perform at their best.

* Embedded turn-by-turn navigation guides drivers to efficiently complete each task with the familiar Google Maps interface. The in-app experience offers seamless integration into drivers' existing workflows while also allowing customization for your brand.

* Detailed delivery locations and traffic data can improve ETAs so drivers get to the right place on time.

* A full day view allows drivers to plan their stops for the day, so that they can adjust their route plan as needed; and

* Improved routing and in-app navigation helps drivers with their daily work, leading to less frustration and better delivery performance."

Cloud Fleet Routing API from Google Cloud can provide advanced fleet-wide routing capabilities. "It combines the scale of Google Cloud with dynamic routing data from Google Maps. When Cloud Fleet Routing API is used in tandem with Last Mile Fleet Solution, your fleet operations will have consistent routing data from planning to execution."

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