Wings On Board sees 25% productivity boost
The increase was seen after implementing a tailored digital solution developed by Awery Aviation Software.
Wings on Board has reported a 25 per percent increase in productivity after implementing a tailored digital solution developed by Awery Aviation Software. The partnership involved the integration of Awery’s Enterprise Resource Planning (ERP) system and a custom-built track-and-trace software, accessible through a mobile application.
Wings, founded in 2004 at Amsterdam Schiphol Airport, operates a global network of over 3,200 couriers in more than 150 countries, providing on-board courier (OBC) services around the clock.
Vitaly Smilianets, Founder and Chief Executive Officer of Awery, said, "Every logistics provider has unique operational requirements, so it is essential that we work together to create digital solutions that address each client's specific pain points. For Wings on Board, we developed a solution that automates previously manual tasks and provides secure access to critical operational data, allowing for communication between all parties involved in the shipment."
The solution digitalises Wings’ operations, from request and quotation handling to mission and courier management. This enables Wings to manage increased business volume without additional staff. The mobile application, ‘My Wings’, developed by Awery, allows real-time communication between customers, couriers, and the Wings team.
Raz Brod, Managing Director of Wings, said, "In recent years, the OBC industry has changed drastically, especially since disruptions during the pandemic, meaning that we have had to fundamentally change the way we do business. We realised the need for a technology partner who could develop a solution to eliminate the time-consuming manual processes that were slowing down our operations, and since implementing Awery’s software, we have seen a significant increase in efficiency."
The solution also includes Awery’s AI-powered tool, eMagic, which processes and extracts key information, including customer details, cargo specifications, routing, and special handling requirements.
