Turkish Cargo gets IATA SFOC certification for SMARTIST facility

Turkish Cargo, the air cargo brand of Turkish Airlines, has received the IATA Smart Facility Operational Capacity (SFOC) certification for its SMARTIST facility at Istanbul Airport.

The certification confirms that Turkish Cargo’s operational procedures comply with IATA regulations (IATA cargo handling manual, dangerous goods regulations, ULD regulations, temperature control regulations, live animals regulations and perishable cargo regulations), according to an official release from Turkish Cargo.

Ali Türk, Chief Cargo Officer, Turkish Airlines says: "With a focus on maximising customer satisfaction, Turkish Cargo aims to become the industry leader by 2033. This vision guides all our investments and business processes. The IATA SFOC certification is a significant endorsement of our brand as it not only verifies that SMARTIST meets international quality standards but also demonstrates that our digital solutions, smart systems, operations and human resources are all aligned with our future goals."

Brendan Sullivan, Global Head of Cargo, IATA adds: “We are pleased to announce that Turkish Cargo has achieved IATA’s SFOC certification for its SMARTIST terminal. This certification highlights Turkish Cargo’s commitment to operational excellence, ensuring that all types of cargo are handled seamlessly, securely and in full compliance with global standards. The SMARTIST terminal sets a high bar for cargo facilities worldwide, and the SFOC certification reinforces Turkish Cargo's vision of leading through maximising customer satisfaction.”

At SMARTIST, cargo is stored and transferred using a computer-controlled automated storage and retrieval system (ASRS), eliminating the need for an operator or forklift, says the release. Additionally, ULD storage processes are automated through the ULD storage system. These smart storage management systems not only expedite operational processes by allocating the workforce to more value-added tasks but also minimise potential risks and reduce costs.

The IATA SFOC certification is granted following detailed examinations conducted by independent auditors according to IATA standards. This certification demonstrates the compliance of handling and storage processes, from the acceptance of all special and general cargo to their loading onto the aircraft, with global standards. As a result, it enhances the operational efficiency and competitive strength of the facilities, ultimately boosting customer satisfaction, the release added.