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involved by moving cargo from A to B. One The digital service provider is a sig-
of the strategies that we have imple- nificant factor in this shift. We asked the
mented is to develop an open and secure industry's experts, keeping the challeng-
system architecture, so customers and oth- es in mind, how we might smoothen and
ers can push and/or pull data that we have streamline the supply chain strain.
in our systems. In eCommerce technology, “To tackle issues regarding the strain
One of daily this is called a headless architecture, which on the global supply chain and subse-
makes our system open and scalable,” said quent surge in international eCommerce
challenges is to maintain Harold Elfring, our Director of Technology after the pandemic, IAG Cargo is leverag-

data accuracy in a rapidly and IT Systems for ACL Airshop. ing technology in several ways. We have
expanded the use of robotics to enhance
changing industry. Streamlining the supply our staff capabilities, particularly in areas
chain strain like monitoring and controlling units
This requires robust Global supply chains have been put and shipments – ensuring that we are
data integration systems under immense strain as a result of able to process cargo quickly, safely
unforeseen situations like the Covid-19 and efficiently as it passes through our
and quality checks pandemic and the exponential expan- operations,” said John Cheetham, Chief
sion of international eCommerce. These Commercial Officer at IAG Cargo.
on our part. interruptions have underlined the critical “As the rate of eCommerce grows, we
Judah Levine need for creative solutions to simplify and are actively working towards achiev-
Freightos smooth the supply chain. ing 100% electronic Airway Bill (e-AWB)

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