Page 23 - The STAT Trade Times September 2022 Issue

and not easy to change after confirmation. be easily unloaded. However, given the
Due to our good relations with airlines, we labour-intensive loading and unloading of
managed to match the client’s needs and preighters, we rerouted to Chicago Rock-
solved the problem. With support from the ford where this would be less challenging.
Air Partner Istanbul office, we also arranged Thankfully, the flights went smoothly. Lately,
permits and handling in IST locally. It was a we have found operators more willing to
very difficult operation in terms of load- abide by the terms of signed contracts
ability, date changes, permits/slots and where cleared funds have been received.”
high competition but with great teamwork Dan Morgan-Evans, Group Cargo Direc-
between Dubai and Istanbul offices, the tor, Air Charter Service (ACS) said challenges
flight operated successfully and all parties include meeting client expectations in
were satisfied with the service." We have literally the midst of "client shopping". High rates,
Coyne had another challenge: cancella- obviously, was a reason for clients to go
tion by the forwarder: “During the height of just opened a new shopping, Evans said, "and our clients were
the pandemic boom, we secured a contract office in New York on shopping too for good rates, and in such a
with a freight forwarder to move cargo be- market, we also got some good clients."
tween Asia and the U.S. on a 747 freighter. 25 August, right in the Evans spoke about multiple challeng-
We knew the operator well and had a good ing assignments handled by ACS recently
relationship with them but not well enough centre of Manhattan, including the "one recently when 20-30
to stop them from dropping us last minute both in support of our widebody charters were to be handled
for a (significantly) better offer. It put us in from Shanghai in April, and the city went
a very tricky situation with the client but cargo products but into lockdown... because we have 29 offices
we were able to source 777 preighters. It globally, we could manage the shift and
was not ideal but it was workable given the also our passenger meet the requirements of the client."
client’s freight profile and the skyrocket- products. Another challenging assignment
ing prices for factory-built freighters. The for ACS last month was transporting a
original flights were scheduled to arrive in Neil Dursley telescope from the U.S to Europe for an
Chicago O’Hare airport where pallets could Chapman Freeborn observatory project.

Air cargo

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