Page 13 - STAT Trade Times Novemmber 2024 Magazine for Website

Cross-border shoppers show a stronger
preference for out-of-home delivery and
returns options compared to social and
sustainable shoppers, the report added.
"This suggests they value convenience and
flexibility when it comes to receiving and
returning their orders.
"If you’re thinking about expanding into
new markets, you might want to consider
selling to Poland – 95 percent of Polish shop-
pers buy from abroad. While many shop from
abroad to get lower prices, some are hesitant
to buy due to concerns about longer delivery
times. If you are interested in expanding to
this market, we recommend offering a reli-
able and efficient delivery service that meets
their expectations and eases these concerns."
eCommerce, are under 45 with 52 percent These shoppers (52 percent) get frustrated
with increasing imbalances leading to op- being female, 40 percent based in Europe due to high delivery costs, long delivery
erational issues." and 22 percent in APAC. times (48 percent) and unclear customs
If e-commerce growth continues at +20 Online shoppers regularly buy from retail- information (28 percent).
percent and general cargo grows at +two per- ers in other countries, and it’s the younger Andreas Schoenemann, Vice President,
cent, 2025 air cargo growth would be +seven generations driving these shopping habits, Cross-Border, DHL eCommerce says: "As
percent, the Rotate survey report added. the survey reported. "As many as 61 percent transport barriers are reduced, it’s getting
As many as 71 percent of cross-border of Gen Z, 57 percent of Millennials and 36 easier for retailers to explore new markets.
shoppers, according to a survey of 12,000 percent of Gen X have purchased from Customers may not even be aware that they
respondents across 24 countries by DHL abroad within a 12-month period." are buying from another country. Cross-

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& reliable GSSA solutions

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