Page 8 - STAT-November-2023-for-Magzter

coverstory

calls and more time contributing to the
PHOTO: dnata Singapore recent technologies dnata has intro-
quality of handling.”
Announced in August 2023, the most

duced at their acceptance dock are
Speedcargo’s artificial intelligence (AI)-
based dimensioning machine Cargo Eye
and digital planning tool Assemble.
He added, “Other than providing the
volume of every shipment lodged with
us, it captures the precise time the cargo
was presented to our export counter,
takes pictures from multiple angles
and can provide this information to the
relevant forwarder or even the shipper.
This data is then inputted into Assem-
ble, which generates a digital plan that
advises dnata’s skilled cargo handling
teams on the most effective way to
construct a pallet.”
Gould also gave us an update that they
are now working on integrating tempera-
ture reading technology into the device.
E-commerce is another key cargo
segment at Changi Airport. According to
way and underscores Singapore's reputa- reduce our energy use when we are not a forecast by McKinsey, between 2022
tion as a trusted and reliable hub for air operating at capacity. A web-based and 2026, the Southeast Asian market is
pharmaceutical transportation throughout monitoring system is also in place to projected to triple at a compound growth
the region,” he said. facilitate real-time management of all rate of 22 percent and will reach around
In March 2023, Changi Airport and areas. We operate multiple cool dollies, $230 billion in gross merchandise volume.
Brussels Airport Company (BAC) signed a which ensure safe and seamless delivery In July 2023, SATS Group and Singapore
Memorandum of Understanding (MoU) to of temperature-sensitive goods between Post (SingPost) signed a Memorandum
jointly drive initiatives to enhance capabili- aircraft and our facilities. The cool dollies of Understanding (MoU) to explore a
ties in pharmaceutical logistics, undertake have both solar panels on the roof and partnership in the potential establishment
studies and trials in the fields of digitalisa- are conditioned to optimal temperatures of an e-commerce transhipment hub in
tion and sustainability, as well as exchange using electric power.” Singapore. Under the MoU, SATS and Sing-
best practices. Gould also spoke to us about the cus- Post have committed to providing equal
Lim added, “One of the projects both tomer experience they provide with the shares of resources to engage operational
airports are co-leading is a study on track & trace portal, a multi-functional and commercial consultants for business
Green Air Pharma Logistics, which aims to platform that provides access to its case formulation, explore synergies and
establish a green lane with a set of sustain- online services. facilitate trial runs to capture essential data
ability indicators to be measured across air “Through this platform,” he said, for a feasibility study. Thus, we are witness-
transportation journeys.” “Customers can make online flight and ing the evolution of Singapore itself as the
dnata has a 1,400 sq metre pharma and shipment enquiries, view the import e-commerce transhipment hub as well.
perishable handling centre at Changi Air- and export lists, print import and export Building on its intentions, SingPost
port which is capable of processing 75,000 consignment lists, as well as generate signed a MoU very recently in September
tonnes of goods annually. reports on monthly cargo tonnage statis- 2023 with FedEx Express to conduct a trial
Gould said, “Our cool chain facility was tics. Each forwarder has their own portal for post offices to accept FedEx parcels.
designed and built with flexibility and where they can review shipment up- The three-month trial will provide greater
unique product handling requirements dates, payment information and customs convenience for FedEx customers with
in mind, taking advantage of the latest information for all their shipments across the option of dropping off their parcels
cold storage technologies and designs. all carriers in one place. This was a sig- at POPStop counters located within six
The temperature-controlled areas in the nificant milestone for us and has helped participating post offices across the island,
facility are modular, enabling teams to with consolidating all the relevant infor- at no additional charge. POPStop is a dedi-
manage changing handling demands mation a forwarder would be looking cated facility for e-commerce parcel-re-
with dedicated climate control capabil- for. This means that our customer service lated transactions as well as e-commerce
ity. The modular system allows us to staff are spending less time answering returns available in all post offices. 
6 | NOVEMBER 2023 www.stattimes.com