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pharma logistics has never been as visible
                                                                             and critical as it has been during this time.
                                                                             Not only have market and industry players
                                                                             recognised its importance but the gen-
                                                                             eral public has also become more aware
                                                                             of its significance.
                                                                               "Simultaneously, all stakeholders
                                                                             involved in these critical supply and trans-
                                                                             portation chains have strengthened their
                                                                             already close professional relationships.
                                                                             This has allowed us to showcase our ca-
                                                                             pabilities and excellence on a large scale.
                                                                             Additionally, the pandemic has acted as
                                                                             a catalyst for digitalisation, as it has in
                                                                             almost all sectors. Projects and efforts to
                                                                             digitise certain processes in the supply
                                                                             chain have been accelerated.
                                                                               "For us, this has been a reaffirmation
                                                                             of the purpose we find in our work and
                                                                             profession – connecting people and
                                                                             improving lives."

                                                                             AI and pharma transportation
                                                                             Artificial intelligence (AI) is currently ap-
                                                                             plied in forecasting to predict volume
                                                                             trends and optimise staffing levels, says
             Pharma logistics market seen at $183bn by 2032                  Behnke of Swissport. "In the broader
                                                                             industry, AI is enhancing risk assessments
              The pharmaceutical logistics market is expected to increase from an estimated
              value of $82 billion in 2023 to approximately $183 billion by 2032, according to   and lane qualifications, aiding decisions in
              an analysis by Adroit Market Research.                         packaging and logistics management."
                                                                               Goba-Blé of UPS is very clear that it all
              "Pharmaceutical logistics pertains to the expert handling and dissemination   comes down to control and visibility, and
              of pharmaceutical items, guaranteeing the secure and effective passage of
              medical supplies from producers to final consumers who comprise healthcare   it’s an area in which there is increased
              practitioners, pharmacies and patients in the end. In order to ensure the   focus. "We like to think of it as having
              integrity and prompt delivery of medications while upholding strict quality   a control tower overview of an entire
              standards, it includes an extensive range of procedures, including inventory   supply chain. By being able to aggregate
              management, transportation, storage, and regulatory compliance.  data across the entire supply chain —
                                                                             inventory data in warehouses, inbound
              "Due to the delicate and urgent nature of pharmaceutical products, the
              pharmaceutical logistics market is essential to the global healthcare supply   and outbound shipment data, tem-
              chain. It tackles the particular difficulties involved in delivering drugs that are   perature data, sustainability metrics and
              sensitive to temperature, preserving product integrity, and adhering to several   more, you can create a comprehensive
              legal regulations. The globalisation of pharmaceutical supply chains, the rising   data stream from pickup to delivery that
              complexity of regulatory frameworks and the rising demand for healthcare   makes your supply chain “smarter” and
              services are the main factors driving the industry."           by extension more resilient – especially if
                                                                             one area is to go down.
                                                                               "Within that, there are also advanced
          swiftly adapted our services, shifting   "This process was beneficial in trans-  technologies like robotics, automated
          from belly hold shipments on passenger   porting over 20,000 tonnes of PPE and   picking systems, and track-and-trace solu-
          services to offering a comprehensive   large quantities of sanitiser, ventilators and   tions (like UPS Premier) playing a vital role
          schedule of cargo-only flights. We   Covid-19 testing kits as well as over 10 mil-  as they help streamline order fulfilment,
          launched brand-new charter services   lion Covid vaccines via our dedicated cold   reduce errors, increase efficiency, and
          to provide further capacity to meet the   chain product around the globe."  ensure regulatory compliance.
          increasing demand from customers.   Logistics in general, and life science   "In the future, we expect there to be a
          To support this shift, we set up new   and healthcare (LSH) logistics in particular,   big focus on predictive analytics. It's not
          dedicated charter teams to ensure goods   have demonstrated remarkable resilience   just about having data after the fact to
          were being delivered safely, securely and   during the pandemic, says Weiss of DHL   solve past problems; it's about predicting
          efficiently in times of great uncertainty.  Global Forwarding. "In the past 100 years,   behaviours and outcomes using AI. It can

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