Avianca Cargo transforms global GSA network

As part of the company's transformation process and with a firm commitment to delivering better service levels to its customers, Avianca Cargo has redesigned its general sales agents (GSA) network, and announced new partnerships that will allow it to continue working closely with specialised teams in key global markets.

“We reconfigured our sales agents’ network to further strengthen our presence in strategic markets," says Juan Correa, Vice President, Sales, Avianca Cargo. "We relied on collaborations with best-in-class business partners with extensive experience in cargo sales. Combined with Avianca Cargo's wide network and value proposition, it will contribute to our tireless pursuit of new opportunities and efficient solutions to continue offering exceptional customer service."

Key GSAs joining the reconfiguration and collaboration include ATC Aviation for Germany, Hit Cargo for Amsterdam and Brussels, Hermes Aviation for the United States, GSA Force for Chile, GOCargo for China and Hong Kong, and ECS for India, Korea, and Japan.

"As ECS Group, we truly enjoy the partnership with Avianca Cargo," says Robert Van de Weg, CCO, ECS Group. "Their network, consisting of freighters, belly-lift as well as a large set of quality interline agreements, allows us to bring value to our mutual customers. The intense cooperation between Avianca Cargo and ECS Group is focused on delivering service to our customers, every day. We are honoured to be part of Avianca Cargo’s success story over the last decades."

Avianca Cargo will continue to announce new changes on different continents, prioritising efforts to ensure a coordinated sales approach and expand its global cargo offerings.