FedEx announces first-of-its-kind data-driven commerce platform

FedEx’s fdx, the first data-driven commerce platform, connects the entire customer journey for companies to grow demand, increase conversion, optimise fulfilment, and streamline returns.

Through fdx, we will enhance our longstanding relationships with merchants of all sizes to help them optimise and grow their businesses through digital intelligence: Raj Subramaniam, president and CEO, FedEx

Fdx combines existing and new FedEx features to meet customer demands, enhance conversion, improve shipment visibility, address carbon emissions impact, streamline returns, optimise order fulfilment, and create personalised post-purchase experiences.

The official launch of the platform is planned for fall 2024. The fdx platform is currently available as a private preview (upon request).

FedEx is the only logistics company to connect the entire customer journey by offering end-to-end e-commerce solutions for businesses of all sizes – all in one platform.

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