October 26, 2017: Oman Air Cargo has launched its new 100 percent Cloud-based Cargo ERP Solution, implemented by cargo management platform SmartKargo. The airline chose the state-of-the-art solution to maximise the potential of its Cargo business—leveraging the solution's advanced, real-time capability to bring digital transformation to all aspects of the business—to improve revenues and customer service.
The smart and intuitive SmartKargo booking system is noted for its "ease-of-use", providing web-based access for agents and employees of Oman Air—with capability for customer bookings via a mobile app to follow in coming months. The solution facilitates the paperless transformation of key business processes across the board, including eAWB and the capability to digitally collect, store and transmit associated documentation via e-pouch, leveraging standard IATA C-IMP messaging.
"We chose the SmartKargo cloud solution due to the robust infrastructure, platform and advanced technology that it is built upon. We can now provide easy, secure access via integration with any business partner across the world, with little effort," said Mohammed Al Musafir, senior vice president – Commercial Cargo at Oman Air.
"The full SmartKargo ERP solution was deployed in less than two months. Within the first 24 hours, the Go-Live system registered a tremendous response from users globally," he added.
Advanced insights into the business are made possible in real-time with Revenue and Capacity Management that is informed by immediate access to data, full shipment visibility and robust reporting.
The advanced SmartKargo Link capability within the solution will also facilitate Oman Air Cargo's interline opportunities by streamlining processes and communications with partner airlines—opening up new revenue potential.
"Oman Air demonstrated an amazing level of teamwork with SmartKargo, allowing us to take the vision of their management and implement it quickly,” said Jay Shelat, EVP Sales & Marketing at SmartKargo.