Delta customers to get map view of their bag’s journey
Oct 25, 2016: Delta customers will now have a map view of their bags last scanned location on the Fly Delta mobile app.
“We’re the first carrier to offer this level of visibility,” said Bill Lentsch, Delta’s Senior Vice President – Airline Operations and Airport Customer Service. “From the moment our customers drop off their bag, we want them to know we’re looking out for it every step of the way and working to take the stress out of flying one innovation at a time.”
The new map enhancement builds on Delta’s industry-first, system-wide launch of Radio Frequency Identification (RFID) bag tags and the roll out of RFID tracking technology at 84 airports in the U.S. All domestic stations now offer map view of the bag’s journey and international stations will receive this technology in the coming months.
When a customer wants to see the location of their bag on the map, the display starts by showing a zoomed out map of the U.S. as the bag travels from one airport to the next. The map then automatically zooms to airport view and users can follow their bag along its journey via pins, with the last known location identified by a suitcase icon.Tapping any of the pins or the icon will provide additional text information about the location of the bag.
Push notifications will sync with the app later this year and offer Delta customers down-to–the-minute updates on their checked baggage.
In addition to an enhanced map view for baggage, the Fly Delta app update seamlessly integrates the “Today” view and the customer’s boarding pass into one screen, and the color of the "Today" screen now reflects each customer’s current SkyMiles® Medallion status. Electronic boarding passes now automatically update, that includes seat, gate and flight information.
For those purchasing tickets on mobile, Delta created a more user-friendly experience to make purchasing even faster by eliminating the need to re-verify each leg of the trip while shopping. The airline also fixed bugs and enhanced overall performance of the app.
You may also like:-
India’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) has witnessed movement of 72000 tonnes of general cargo in the April-August period.
The airline continues to gradually and safely restore its network, delivering on its health and safety promise as it responds to growth in passenger demand across the globe.
All of them are certified by the IATA CEIV Pharma or by the British MHRA, making them benchmark operations in the Swissport network.
The airline’s variety of fuel-efficient efficient aircraft and strategic network management has enabled it to quickly resume flights and expand services in line with passenger demand.
As Boeing's first chief sustainability officer, Raymond will be responsible for further advancing Boeing's approach to sustainability that is focused on environmental, social and governance priorities, stakeholder-oriented reporting and company performance.
Eastern Airlines has roped in Mike Duggan as director of International Cargo Business Development. Duggan will also be responsible to lead and support the carrier’s move into freighter operations.
Amid over 18 per cent and 19 per cent drop in the overall market tonnage and FTK (freight tonne-kilometres), respectively, the Group managed to hold on to 5 per cent and 10 per cent decrease.
The announcement on September 16 was welcomed by the country’s beleaguered airline sector, which has been lobbying for months for the reopening of international travel.
From a more efficient baggage-handling system that accommodates luggage of all sizes and shapes so skis don’t need to be dropped off at a special coun
The company has been well established for many years in both countries through network partnerships and decided to open its own offices in each location to offer customers a full spectrum of multi-modal services.
FAA approval officially enables reciprocal EASA (European Aviation Safety Agency) approval, which is anticipated in the very near future.
The global rollout of CargoWise across a. hartrodt operations in Asia, South and North America, Oceania and Europe, will be a staged process with completion by March 2023.
The hospital which included generators, tents, HEPA filters and medical equipment, can facilitate up to 200 people to receive potential lifesaving treatment.